Design and Develop case management Applications and electronic
processing and transferring of legal documents to courts and
ASP/Dot Net, MS Visual Studio and Crystal Reports.
Bachelor of Science – Computer Science.
5 years as Programmer/Analyst or Software Engineer.
MFC and C++,Visual Basic and Visual Basic dot net.
Installing/administering/supporting MS SQL Server.
Designing and converting databases to SQL Server.
Working in Microsoft transaction server.
Experience using MS Developer Studio.
Internet Information Server, ASP/ dot Net.
Unix, Linux, Dos, Windows 95, Windows 98, Windows 2000 and Windows XP
IBM AS 400 experience.
This position provides multi level technical support for a
application, and fixing software and hardware issues such as
Candidate will resolve customer problems via the telephone,
Chat or Auto- support (Automated E-mail response system) and be
for addressing customer technical issues through the use of
expertise, knowledge base, and any tools which provide for the
Will initiate, track, and resolve customer's technical issues
them immediately or escalate the case to the appropriate level
Will partner with other technical staff members in support of
processes of the case management cycle and other functions that
Candidate must be willing to travel (50% or more).
Candidate must be a good listener, creative, intuitive, a
and able to generalize and handle ambiguity.
skills include independence, team player, adaptive, personable,
confidence and the ability to manage stress.
Candidate should be self-motivated, a self-learner, customer
resourceful, enthusiastic and welcomes a challenge.